Sapphire I.C.D.S. · Instead of a studio and manual work
A website, shop and CRM run by your AI
A studio asks for thousands and takes months to build a website, while your staff type in products and answer enquiries by hand. In Sapphire, AI does this work. Connect Claude, ChatGPT or another AI: it builds pages and design, loads products from your spreadsheet, translates the website into any language and manages your customers. Days instead of months, and no programmers.
About the company
Sapphire Project — software built in Wrocław for businesses across Europe
Sapphire Project Sp. z o.o. is a Polish technology company based in the heart of Wrocław. We develop Sapphire I.C.D.S. — the Intelligent Content Development System — a platform that joins a multilingual website, an online shop, a CRM, bookings and customer support in one place, and lets artificial intelligence do the everyday work.
We started from a simple observation: small and medium businesses pay agencies for months of work, then pay again for every change, while their staff copy products, answer the same questions and update prices by hand. Sapphire removes that routine. You connect the AI you already use, and it works inside your system under rules you control.
Every module is sold as a perpetual licence for one domain. You own the licence, you choose the modules you need and you add more as the business grows — without subscriptions that increase every year.
- Headquarters
- Rynek 60/2, 50-116 Wrocław, Poland
- Legal form
- Limited liability company registered in the Polish National Court Register (KRS)
- Product
- Sapphire I.C.D.S. — website, shop, CRM and AI staff in one platform
- Languages
- Interface and websites in many languages, with AI translation
What we stand for
Our principles
Ownership, not rent
A perpetual licence means your website and data stay yours. No surprise price rises and no lock-in to a single agency.
AI under human control
AI proposes and performs work, but people approve publishing, prices and customer messages. Every change can be reviewed and rolled back.
Security by default
Roles, permissions, activity logs and backups are part of the core, not paid extras.
Plain language
We explain features, prices and contracts without jargon, in English and Polish.
Built for growth
Start with the core for a single website and add the shop, CRM or bookings when you are ready.
European standards
We design the platform with GDPR and EU consumer law in mind.
A website in several languages
Pages, articles and news in 10 languages. AI translates and updates the texts, and every language version stays the same.
Online shop
Catalogue, prices, stock, orders and returns in one place. AI writes product descriptions and keeps the catalogue tidy.
Online booking
Customers choose the service, the specialist and the time themselves. The system takes care of schedules, rooms and rescheduling.
Customers and sales
Enquiries, deals, emails and campaigns are kept on the customer's record. No request gets lost between the inbox and spreadsheets.
Customer support
Every request has an owner until it is resolved. The whole conversation stays in one place.
AI staff
They work across the whole system at once: writing, translating, handling orders and customers. Under your control.
What AI does for you
Design and pages
From a layout or a plain-language task, AI builds pages, edits the website design and publishes it. No layout developer, no studio.
A catalogue from a spreadsheet
Give AI a price list in Excel or an export from an old system: it creates the products with prices, stock and variants and writes the descriptions.
Customers and sales
AI sorts the mail, answers customers, keeps enquiries and deals in the CRM, sends campaigns and reminds you of the next steps.
Any language
10 languages work from day one, and AI adds and translates any other language itself. You can talk to AI by voice, and ChatGPT, Claude and others connect to the system.
| What we compare | The usual way | With Sapphire |
|---|---|---|
| What it knows | What you pasted into the chat | Your up-to-date products, customers, orders and bookings |
| What it does | Writes a text or a suggestion | Does the work: updates, processes, prepares emails |
| How many | One assistant per conversation | A team of AIs with roles that hand tasks to each other |
| Who finishes the job | You: copy, check and enter it by hand | You check only what matters |
| Control | Depends on how you asked | You set the rights, every action is recorded |
Online shop · Sapphire Emporium
A shop where AI runs the catalogue and the routine
Products, prices, stock, orders, payments and returns in one system.
- No more manual catalogue work
AI finds specifications, writes and translates descriptions.
- Everything about an order in one place
Payment, stock, shipping, returns and customer emails are linked to the order.
- Answers based on facts
Before replying, AI checks orders, payments and stock in the system.
Online booking · Sapphire Tempus
Service bookings without calls and back-and-forth messages
Customers choose the service, the specialist and the time themselves.
- Customers book on their own
They see free slots, book, reschedule and cancel without a phone call.
- You set the rules
Services, specialists, locations and schedules in one place.
- AI handles the exceptions
It checks availability, moves bookings and marks no-shows.
How it works
Show us where the time goes
Tell us what your team does by hand every day: replies, orders, bookings, translations, spreadsheets.
Choose the parts you need
Website, shop, booking, customers or support — we switch on only what solves your task.
We set up the system and the AI
We move your data, configure the system and give the AI staff their roles and rights.
Launch and support
The licence is perpetual. The first 6 months of updates and support are free; after that, it is up to you.
Safety and control
You grant the rights
An AI staff member can do no more than the person it works for. You can give it less.
Passwords and access are not for AI
Passwords, keys and permission management stay with people. AI has no access to them.
Review where it matters
Emails can stay as drafts for review, and pages are published only after a second person approves them.
Every step is recorded
The log shows which AI did what, and on whose behalf.
Your server or ordinary hosting
The system runs on your own server or on hosting. Your data is stored where you decide.
Free choice of AI
Work with AI from different providers and switch between them without rebuilding the system.
Who we work for
Industries that use Sapphire
The platform fits any business that sells products or services online and talks to customers every day.
Retail and e‑commerce
Load a catalogue from a spreadsheet, keep stock in sync and let AI write product descriptions in every language.
Services and appointments
Beauty salons, clinics, consultants and workshops take bookings online and send reminders automatically.
Manufacturing and B2B
Present product ranges, collect enquiries and manage dealers and offers in the CRM.
Tourism and hospitality
Multilingual pages, seasonal offers and quick answers for guests from abroad.
Education and training
Course pages, sign‑ups, a knowledge base and newsletters for students.
Professional services
Law, accounting and IT firms publish articles, handle requests and track every client in one place.
Why businesses choose us
What changes after launch
Days instead of months
A ready core and AI that builds pages let you launch a working website in days.
Less manual work
Product entry, translation and routine replies move from staff to AI.
One system instead of five
Website, shop, CRM, bookings and support share one customer record.
Predictable cost
One‑off licence prices per module, visible upfront on the pricing page.
Implementation
How we start working together
Each project follows the same transparent path, so you always know what happens next.
Free consultation
Tell us about your business through the contact form. We reply with questions and a proposed set of modules.
Offer and licence
You receive a written offer with module prices in EUR or PLN, excluding VAT.
Setup and data import
We install the platform on your domain and import products, pages and customers.
AI connection
Connect Claude, ChatGPT or another AI and set the rules for what it may do.
Training
Your team learns to review AI work, publish changes and use the CRM.
Launch and care
The site goes live, and we stay available for questions and new modules.
Support
After launch you are not alone
Contact form and email
Write to info@sp-sapphireproject.com or use the Contact button at the top of the page.
Knowledge base
Guides and answers for your team and customers, available in the platform.
Updates
New features from the roadmap are released regularly and described in the news section.
Modules
Modules and prices
Price per perpetual licence for one domain, excluding VAT. Start with the core and add modules when you need them.
Extra languages
€100
Add languages beyond the 10 included in the core platform. AI translates website content for new audiences and helps keep additional language versions up to date.
Knowledge base
€150
Bring reference material and answers together for customers and your team. Keep product information and recurring questions organised, making useful guidance easier to find and update.
Website design
€200
Update page layouts and the appearance of your website with a controlled review process. Check changes before publishing and roll back to the previous version when needed.
Customer support
€250
Organise requests into queues, assign an owner and track response times. Keep each conversation together so your team can follow the enquiry through to resolution.
Online booking
€300
Organise services, specialists, schedules and customer visits in one place. Customers choose available appointments online, while your team manages bookings, rescheduling and cancellations.
Catalogue import
€350
Load products, prices, stock levels and variants from Excel or an export of your old system. Bring existing catalogue data into Sapphire to reduce repetitive manual entry.
Core: website and AI staff
€400
Build a multilingual business website with pages, news and articles in one system. AI staff help write, translate and update content under your control.
Email and SMS campaigns
€450
Send newsletters, reminders and SMS messages to selected customer segments. Keep campaign communication connected to customer records so messages reach the relevant audience.
Customers and sales (CRM)
€500
Keep customer records, deals, tasks and mailings together. Follow each enquiry through the sales process, with conversation history and next steps on the customer's record.
AI connectors
€550
Connect ChatGPT, Claude, Gemini, Mistral or Grok to your Sapphire system. Choose a provider for your tasks and switch between connected AI services without rebuilding the platform.
Online payments
€600
Accept card and bank payments for orders and service bookings, and handle refunds. Keep payment information linked to the related purchase or appointment for easier follow-up.
Online shop
€1000
Manage your product catalogue, orders, stock, discounts and returns in one place. Keep daily sales operations connected so your team can work with current product and order information.
FAQ
Frequently asked questions
Do I need a programmer?
No. The platform and AI handle building pages and loading content. Your team approves the results.
Which AI can I connect?
Claude, ChatGPT and other popular AI models can be connected through the AI connectors module.
What does a perpetual licence mean?
You pay once per module for one domain and keep using it without a monthly subscription.
Are prices shown with VAT?
No. Prices are net. VAT is added according to Polish and EU rules on the invoice.
Can I pay in PLN?
Yes. Switch the currency to PLN at the top of the page to see prices in złoty.
Can I add modules later?
Yes. Start with the core and add the shop, CRM, bookings or other modules at any time.
Is my data safe?
The platform uses roles, permissions, activity logs and backups. Read our Privacy Policy for details.
How do I get an offer?
Click Contact us, describe your business and we will reply by email.
Sapphire I.C.D.S. Core Platform
The base for a multilingual business website: pages, menus, articles, news and AI staff in one system.
Sapphire Tempus
Online booking for services: staff, schedules, free slots, rescheduling, cancellations and payments in one place.
Sapphire Emporium
An online shop with catalogue, cart, payments, orders, stock, promotions and returns in one system.
Tell us what takes up most of your time
Describe your business and the tasks your team does by hand. We will tell you which parts of Sapphire you need and what it will cost.